STEP 9 OF 10
Step 9: Submitting Business
Properly dispositioning leads ensures all applications are accurately categorized, preventing duplicate efforts and improving data integrity. Submitting business promptly and correctly is crucial for client satisfaction, smooth carrier processing, and timely compensation.
Dispositioning in OPT — Step by Step
Log into OPT
Navigate to the My Leads tab to find your submitted application.
Disposition the Lead
Select the appropriate person, click the Status column, and open the Dispositioning Menu. Choose "Application Taken".
Review & Save Time
Ensure the lead is properly linked before completing the required information. Pro Tip: Enter your carrier ID now to save time later!
Submit
Once submitted, the lead will automatically move from My Leads to the My Clients tab in OPT.
Add a Second Application
Navigate to the My Clients page, right-click the lead, and select "New Application" (for spouse, child, etc.).
Follow-Up Best Practices
Pending Business Review
Check carrier portals daily for updates. Review emails for underwriting requests or outstanding requirements. Update your tracker for each case.
Weekly Follow-Up Routine
Set a dedicated review day (e.g., Mondays). Follow up with carriers and clients on outstanding issues. Schedule alerts for next steps.
Carrier & Client Communication
Escalate carrier delays. Remind clients of signatures, medical exams, or missing paperwork needed for processing.
End-of-Month Cleanup
Prioritize cases 30+ days old. Push for month-end approvals to maximize commissions. Send out a Pending Business Report.
💡 Pro Tips
- 📌 Submit ALL applications — including those written on yourself or family members — to ensure accurate leaderboard tracking
- 🔗 If an app is submitted via eApp, ensure all required attachments are uploaded before submission
- 👥 Use the Leads & Referrals tab for applications written on referrals without a corresponding lead
- 🏢 Stay on top of pending business by checking the My Clients tab for updates
Learn More About OPT